Lobotix
Salons & barbershops

Your chair is only worth what gets rebooked

Every client has a rhythm — four weeks, six weeks, eight. Lobotix learns each one from your booking history and reaches out at the moment they are due, before they start looking elsewhere.

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The problem

The client who did not rebook did not decide to leave. They just got busy.

Almost nobody breaks up with their stylist or barber. They miss a cycle, then another, and by the third one they have found somewhere closer to work. That entire loss happens in a four-week window where a single well-timed message would have brought them back — and it is a window no one has time to watch across four hundred clients.

Campaigns that work here

Start with these

You’re due for a trim

Sent a set number of days after each visit, tuned to your typical cycle. It arrives the week they were going to think about it anyway — and it is the single highest-return campaign in this business.

New client welcome

Reach a first-time client days after their first appointment, while they still remember the cut they loved. Converting a first visit into a second is where a regular is actually made.

Lapsed client win-back

Catch someone at 60 or 90 days out with something warmer than a discount. Sent once per lapse window, so a returning client is never nagged.

Fill a slow week

A broadcast to a filtered slice — clients who have not booked in a while, or only your regulars — announcing openings this Thursday. Priced lower than personalized sends.

Review requests

Ask right after a great appointment, with a direct link to your review page, and see exactly who clicked through.

Promotions worth tracking

Attach an offer and each client gets their own pass to show at the desk — so you finally know which promotion actually got used.

Why it fits

Built around how your business actually runs

✓Timing is driven by each client’s real last visit, not a list-wide blast date
✓Win-back windows you set yourself — a barbershop’s lapse point is not a colorist’s
✓Dedup means a client who returns mid-campaign stops receiving the win-back immediately
✓Text and email from one audience, for the clients who never open email
✓Walk-in and phone bookings count toward attribution, which is most of this industry
✓Offers become per-client passes your front desk can verify in seconds
Your software

Works with what you already use

Vagaro
Client records and signup dates. Welcomes, post-visit rebooking nudges, win-backs, recurring, and broadcasts.
Square
Customer directory plus client birthdays. Win-backs, post-visit follow-ups, recurring, and broadcasts.
Acuity Scheduling
Appointment history from your scheduler. Strongest for win-backs and post-visit follow-ups.
Spreadsheet import
Excel or CSV with a guided column mapper — the fastest path if your list lives in your phone or a notebook.

Not on this list? Import your customers from a spreadsheet instead.

Find out how many clients are overdue right now

Connect your booking software and Lobotix will show you exactly who has drifted past their usual cycle — before you commit to anything.